Nous Atelier AB will send the order as soon as possible after your payment has been done and you will receive an e-mail confirmation of your purchase. If you have any questions about the order let us know by sending an e-mail to firstname.lastname@example.org . If the product is temporary out of stock you will be notified immediately and have an estimation of the delivery. All jewelry is presented in a gift Nous Atelier pochette.
Delivery time and costs
Sweden – 1-2 days – free shipping
Italy – 1-5 days – less than 90 euro the cost is 8 euro – 91 euro and higher free shipping
Europe – 2-10 days – less than 100 euro the cost is 15 euro – 101 euro and higher free shipping
USA – 10-15 days – less than 250 euro the cost is 20 euro – 251 euro and higher free shipping
Rest of the world – less than 350 euro the cost is 40 euro – 351 euro and higher free shipping
If for any reason you are not satisfied with your purchase you may return the item in its original condition for a refund within 14 days of receiving the product.
We ask that you to notify us by email at email@example.com and that you please include the quantity as well as a description of all items that are being returned. In order for us to provide you with a refund please note that the product must be returned in its original condition and may not have been used or worn. All original documents must be included. The cost of the return shipment is not covered by our warranty and you are responsible for this cost as well as any case of loss or freight damages. We recommend that you send us the return with a trace code and keep a postage proof for your records until we have confirmed that your refund has been received. We will refund the account of the original payment method within 14 days after confirmed receipt and inspection.
Nous Atelier AB